Privacy policy
What information is used to run your account, deliver purchases, and answer support requests.
1. Data we collect
We process account email, login and session security data, orders, delivery records, support messages, and basic technical information such as IP address and user agent. Payment details will be handled by the connected payment provider rather than stored as raw card data by AI HUB.
2. Why we use it
Information is used to authenticate your account, prevent abuse, price and fulfill orders, show purchase history, provide support, meet legal obligations, and improve reliability.
3. Cookies
A secure session cookie keeps you signed in. Essential cookies are required for account and checkout functions. Language and cart preferences may be kept on your device.
4. Sharing
We share only what is necessary with infrastructure, email, payment, fraud-prevention, and support providers that help operate the store. We do not sell personal information.
5. Retention and security
Records are kept only as long as needed for service, disputes, security, accounting, and legal requirements. We use access controls, transport encryption when HTTPS is enabled, and database safeguards, but no system is risk-free.
6. Your choices
You may ask to access, correct, or delete eligible personal information through Help center. Some order, security, tax, or dispute records may need to be retained where law or legitimate obligations require it.
7. International processing
Infrastructure or providers may process information in another country. Appropriate operational and contractual safeguards should be confirmed before production launch.